bg789 Terms & Conditions — Please Read Carefully Before Use

By accessing the bg789 platform, registering an account, or using any of our services, you confirm that you have read and agreed to these Terms & Conditions in full. These terms form a legally binding agreement between bg789 and its users.

If you do not agree to these terms, please stop using the platform. bg789 reserves the right to amend any part of these terms at any time, with or without prior notice. Continued use of the platform after any amendment constitutes acceptance of the updated terms.

To open an account on bg789, the following conditions must be met:

• You must be at least 21 years old.
• All information provided must be truthful, accurate, and complete.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• You are responsible for keeping your account credentials (username and password) confidential. Allowing third parties to use your account is not permitted.
• If you suspect any unauthorised access to or security breach of your account, you must notify our support team immediately.
• bg789 may request identity verification documents (national ID or passport) at any time. Deposits and withdrawals may be restricted until verification is complete.

bg789 processes transactions through the most widely used mobile wallet services in Bangladesh. Currently accepted payment methods:

• bKash — BRAC Bank's mobile banking service.
• Nagad — Bangladesh Post Office's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile banking service.

The minimum deposit for each method is ৳200 and the minimum withdrawal is ৳1,000. Approved withdrawals are typically processed within 10 to 45 minutes.

If bg789 suspects fraudulent activity or money laundering on any account, the relevant transactions may be temporarily held pending investigation.

bg789 provides promotional offers to registered users from time to time. General bonus terms are listed below:

3.1 Welcome Bonus

A 100% bonus on your first deposit, up to a maximum of ৳15,000, is awarded. For example: a ৳1,000 deposit receives a ৳1,000 bonus, giving a total balance of ৳2,000; or a ৳32,000 deposit can receive the maximum ৳15,000 bonus, giving a total of ৳47,000.

3.2 Wagering Requirement

Before bonus funds can be withdrawn, a 20x wagering requirement must be met. The wagering requirement applies to the bonus amount only, not the combined total of deposit and bonus. Example: ৳1,000 bonus × 20 = ৳20,000 total must be wagered.

3.3 General Bonus Rules

• A user may claim a bonus from the same promotion only once.
• Bonuses may only be used for gaming on the bg789 platform.
• If more than one bonus is active on an account, the new bonus will become active only after the wagering requirement for the previous bonus has been fulfilled.
• bg789 reserves the right to change, suspend, or cancel any promotional offer at any time.
• If unusual betting patterns or any attempt to circumvent terms are found, the bonus may be forfeited.

bg789's VIP program has four tiers. Players are promoted based on their regular participation and activity:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.6%.
• Gold: Weekly cashback of up to 0.9%.
• Platinum: Weekly cashback of up to 1.2%.

VIP benefits apply only to accounts that are active and in compliance with the terms. bg789 reserves the right to change the VIP benefits structure at any time.

The following activities are strictly prohibited on the bg789 platform:

• Attempting to claim bonuses or promotions through fraudulent means.
• Using automated software, bots, or scripts for gaming.
• Operating multiple accounts from the same device or network.
• Transferring or selling an account or its balance to another person.
• Interfering with or attempting to hack the platform's security systems.
• Harassing, insulting, or threatening other users.
• Using bg789 for money laundering or any other illegal financial activity.

If any of the above violations are proven, bg789 may immediately suspend or permanently close the relevant account and forfeit its balance.

All games and betting markets available on bg789 are operated in accordance with fair competition principles. Some key rules are listed below:

• Each game has its own set of rules. Please read the relevant rules carefully before playing.
• If a game is left incomplete due to a technical error, bg789 may declare that round void and return the staked bet.
• In sports betting, results are calculated in accordance with the defined rules; in the event of a dispute over any result, bg789's decision is final.
• In live casino games, the dealer's decision is final. Bets cannot be withdrawn once a game has started.
• bg789 is not liable for losses caused by system or network errors.

The logos, designs, software, content, and other materials on the bg789 platform are the intellectual property of bg789. Users are granted a limited permission to use the platform for personal and non-commercial purposes only.

• Reproducing, distributing, or commercially using any content from bg789 without prior permission is prohibited.
• Third-party game content (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.) is the intellectual property of the respective providers.

bg789 is committed to providing uninterrupted service as far as possible. However, bg789 cannot be held liable in the following circumstances:

• Losses caused by internet connection disruption or failure of third-party services.
• Financial losses caused by unexpected technical issues.
• Any losses arising from user negligence or breach of these terms.
• Losses caused by a user's account credentials (password) being disclosed to a third party.

bg789 always ensures fair play and data protection through SSL encryption. However, complete uninterrupted service cannot be guaranteed.

bg789 is firmly committed to protecting users' personal information. Full details of how personal data is collected, used, and protected can be found on our Privacy Policy page.

• Personal information is never sold to third parties.
• Information may be shared on a limited basis with partner service providers for identity verification, payment processing, and service improvement purposes.
• Users may request changes to or deletion of their data through the support team.

bg789 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If any provision of these terms is violated.
• If there is suspicion or evidence of fraudulent activity.
• Extended account inactivity (after a defined period has elapsed).
• If the user themselves requests account closure.
• If the user takes up the self-exclusion option under the responsible gaming policy.

In the event of account closure, any balance not linked to unlawful activity will be returned subject to verification.

bg789 firmly believes that gaming is a form of entertainment — not a solution to financial problems. We offer the following tools to protect our users:

• Self-exclusion: The option to suspend your account for a set period.
• Deposit limits: The option to set weekly or monthly deposit limits to manage your personal budget.
• Reality check: The option to limit the length of uninterrupted sessions.

For more details, visit our Responsible Gaming page. This platform is for users aged 21 and above only.

If a dispute arises, you are encouraged to contact bg789's support team in the first instance. We aim to resolve all complaints quickly and fairly. Support contact details:

• Email: [email protected]
• 24/7 live chat (support available in both Bengali and English).

If the support team is unable to resolve the dispute, the matter will be escalated to senior management and bg789's final decision will be binding.

bg789 may amend these Terms & Conditions at any time. Users will be notified of significant changes via email or through the platform. Continued use of the service after any change constitutes acceptance of the updated terms.

You are advised to review this page regularly.